We're an all-star team with members from the US, UK, Indonesia, China, and the Philippines. We work with a superb manufacturing partner in China who shares our dedication to high-quality. We visit our factories and perform inspections to ensure that it's a safe and responsible workplace. We continue to investigate opportunities to products within the US and would love to do so, but naturally, need to balance this with economic considerations.
Please reach out to us via Amazon's messaging system with your order ID so that we can assist you further. You may also contact us at [email protected] and call 844 302 2819.
Simply send us an email at [email protected] and we'll get back to you within 24-hours. You may also call us, toll-free on 844 302 2819.
You may also call us, toll-free on 844 302 2819. You may also reach us by email at [email protected].
Yes! Please send a text message to the same toll-free number 844 302 2819. We will reply also by SMS. You will NOT be subscribed to a mailing list and you will not receive proactive messages. You will only receive responses to your support query.
Absolutely! We specifically designed our SUMO scoop to be completely dishwasher safe. We've put it to the rest and run the scoop under a repeat wash for several weeks and couldn't notice any visible damage at all. We're so confident in the long-lasting quality of our ice cream scoop that we're offering a lifetime guarantee.
Our scoop uses a combination of stainless steel, a super strong plastic core, and a silicone-like rubber coating. The weight and strength of the scoop suggest that its solid metal runs through to the very end of the handle. But we wish to be honest and transparent; the metal component actually falls short of the very end. The plastic core wraps around the metal and provides incredible strength and durability, whilst keeping a balanced weight distribution.
The handle is made from a thermoplastic elastomer rubber. It's BPA free and completely food-safe. It has a slight soft feel, but still allows for a very firm grip.
The lid, outer, and inner tub parts are made from a polypropylene plastic. The grip at the bottom of the outside tub part is made from a material known as thermoplastic elastomer rubber. All of these materials are completely free of BPA.
"Many customers find it a little easier if one lightly squeezes the outer bu in the middle while pulling out the inner container.
You're very welcome to play the entire container in the dishwasher, without first separating. It's unlikely for the vacuum area to become dirty, anyway."
The lid, outer, and inner tub parts are made from a polypropylene plastic. The grip at the bottom of the outside tub part is made from a material known as thermoplastic elastomer rubber. All of these materials are completely free of BPA.
The ice cream container is made of a BPA-free plastic and could theoretically be microwaved. However, we wouldn't recommend doing this. Instead, it's a good idea to simply take the ice cream container out early to slightly thaw at room temperature. Of course, we'd also recommend using a SUMO ice cream scoop.
Our dough blender has blades made from solid stainless steel. Not only will they not rust or chip, be completely dishwasher safe, but also be absolutely strong enough to cut through cold butter.
The SUMO dough blender is made from solid stainless steel and is completely dishwasher safe; feel free to confidently put it into your machine on its next cycle. If you're washing the blender by hand, then you might find it helpful to first soak it in a bowl of warm, soapy water first. You can also make some twisting movements of the product inside the water to help loosen off any foodstuff.
The handle is approximately 11.5cm/4.5" in length and 3.5cm/1.3" wide (at its widest point) and has a height of 2.5cm/1" (at its tallest point).
The packaged dough blender measures 14.00cm (6 ") x 13.00cm (5 ") x 6.00cm (2").